CitizenObserver Integrated™
Alerting, social media publishing, and anonymous web and text tips

CitizenObserver Integrated ™ is a secure web based application that requires no technical knowledge or management to use. By combining the key components of awareness, social media, and engagement, CitizenObserver provides your agency an integrated tool for involving citizens in your efforts to create a safer and more connected community.

Outbound Alerts (create awareness)
CitizenObserver's web application enables authorized personnel in your agency to easily send out targeted text and email alerts to citizens or groups who've opted in to receive information from you. Citizens create their own profiles and choose how they want to receive information.

  • Fact: Text Messaging communications have now surpassed voice communications, with the typical U.S. mobile subscriber sending 357 text messages per month, compared with 204 voice phone calls.
  • Benefit: Making it convenient for citizens to receive information makes them more likely to consistently view your alerts.

Social Media Publishing and Google Mapping (force multiplier)
Social Media and other membership driven web sites can get your information beyond your opt in subscribers and enable you to reach an exponential number of people. CitizenObserver makes it possible for you to publish your alerts to social media, Google Maps, and other web sites - securely, automatically, and all from one centrally managed location.

  • Fact: 100 million users log on to Facebook at least once each day and the fastest growing demographic is those 35 years old and older. Twitter has an estimated 6 million users, is growing exponentially and the site's largest age demographic is 35-to-44-year-olds, who make up 25.9% of its users.
  • Benefit: Reach exponentially more people while at the same time save resources and ensure control over the messages you're putting out.

Anonymous Text and Web Tips (engage citizens)
tip411™ helps you engage community members of all ages by enabling anyone with a cell phone to text anonymous tips that can be responded to in real time by authorized personnel in your agency. Law enforcement, schools, call centers, and tip hotlines in over 1000 communities are benefitting from the use of tip411™ as a tool for cost effectively engaging citizens in helping to make their communities safer.

  • Fact: More than eight out of ten people under the age of 25 are more likely to send someone a text message than call.
  • Benefit: Enabling citizens to respond to your information leads to more engagement, cleared cases, and ultimately saved resources and money for your agency.

See tip411 Plus

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  CitizenObserver Integrated ™ does three key things:
  • Helps you create awareness instantly via outbound alerting to the targeted group or community that you are trying to reach.
  • Exponentially expands the reach of awareness via automated publishing of your alert information to social media sites, your own website, and other web mediums without expending additional resource time and effort.
  • Enables the public to engage you via inbound communications through two way, anonymous text message and web chat.

Benefits

  • Financial and personnel resources are saved by using low cost and widely available technology that virtually everyone has access to.
  • Helps reduce fear of crime in neighborhoods.
  • Acts as a "force multiplier" by empowering your community to get involved.
  • Enhances "Intelligence Led Policing" (ILP).
  • Proven to help close more cases.
  • No technical management or additional IT investments required on part of agency.
  • Secure, easy to use and cost effective.